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Using a Business Address Instead of Your Home Address

If you work from home, you may want a separate address for business post or public company records. A virtual office service can provide an address and receive mail for you. Some also scan letters, forward post or offer meeting rooms.

Updated: 7 September 2026.

What do you need the address for?

Services vary, so check that the address can be used for your purpose. You might need:

  • A registered office for a limited company.
  • A director’s service address for official correspondence.
  • A mailing address for customers and suppliers.
  • Somewhere to receive parcels.

A package may cover only some of these. Ask the provider to confirm the uses included before you pay.

If you run a limited company

Your registered office address appears on the public register. It must meet Companies House requirements, including being a physical, appropriate address in the correct part of the UK. Company post must reach someone acting for the company, and delivery must be capable of being acknowledged. A PO Box alone is not enough.

How will you receive your post?

Ask how often letters are scanned or forwarded, whether urgent post is flagged and what happens to the originals. Check parcel sizes, storage time and collection arrangements if you need them.

Choose a service you can rely on to get important letters to you promptly. You will still need to read and act on them.

Check acceptance and costs

A bank, payment company or online marketplace may have its own address rules. Check with them if you plan to use the address for an account. A mailing address also does not replace any permission, insurance or licence needed to work from home.

  • What is the renewal price?
  • Are scans, forwarding, postage and parcels included?
  • Is there an extra charge for another company or director?
  • What identity documents will you need to provide?
  • Can you keep written proof that you are allowed to use the address?

If you stop using the service

Check the notice period, what happens to post after cancellation and how long you have to update your records. Keep a list of the organisations and documents that use the address so you can change them when needed.